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Client Services Manager (Agency Relationships)
Tatari Los Angeles, CA
$95k-117k (estimate)
Full Time | Wholesale 2 Days Ago
Save

Tatari is Hiring a Client Services Manager (Agency Relationships) Near Los Angeles, CA

Tatari is on a mission to revolutionize TV advertising. We work with some of your favorite disruptor brands—like Calm, Fiverr, Vuori, and Chime—to grow their business through linear and streaming TV. We combine a sophisticated media buying platform with proprietary analytics to turn TV advertising into an automated, digital-like experience.

Named one of the Hottest Ad Tech Companies by Business Insider, and Best Places to Work by Inc. Magazine throughout the years, our team includes founders and leaders from Google, Microsoft, Stripe, Shazam and Facebook. We are growing rapidly as we accelerate our mission to automate the complex landscape of managing and measuring television advertising. We have a long-term goal to make marketing on TV available to businesses of any size.

In this role, you will be responsible for a set number of large agency clients relationships within Tatari’s ever-growing portfolio. You will work across internal departments to ensure that client needs are met with the most superior management skills. You will be working directly with the portfolio of the agency/clients that leverage Tatari’s platform to service their portfolio of brand advertisers. Tatari is considered an extension to our agency partners’ businesses focused on their TV media program. Our platform is an enhancement to their offering within their agency client relationships. 

Responsibilities:

  • Manage post-sales relationships for large accounts as the primary contact and trusted advisor to your agency partners 
  • Listen to agency client needs, as well as identifying unknown or unmet needs
  • Become an expert of all-things Tatari and leverage internal subject matter experts (Engineering, Data Science, etc.) to help clients prioritize and solve problems
  • Guide partners through their TV advertising success, in coordination with our Media Buying team on a weekly basis
  • Strategically craft narratives with your agency partners to support client expansion within their portfolio of client accounts 
  • Spend time and building relationships with agency partners (up to 10% travel) 

Qualifications:

  • Bachelor’s degree from a 4-year institution, preferably majored in marketing, economics, statistics, or business administration
  • 3 years in post-sales account management/client relationship support roles, including C-level interactions
  • Ability to tell a story with data
  • Proficient understanding of linear and streaming TV landscape
  • Ability to clearly communicate technical terms and concepts
  • Great presentation and listening skills—you come prepared to every meeting
  • You’re at ease holding a conversation with an engineer or marketing manager. You’re not a salesperson
  • Highly organized and detail oriented
  • Bonus: understanding of digital marketing (i.e. SEM, FB), programmatic experience, advanced Excel skills, advanced data visualization abilities

Benefits:

  • Competitive salary ($80-110K)
  • Equity compensation
  • 100% health insurance premium coverage for you and your dependents
  • Unlimited PTO and sick days
  • Snacks, drinks, and catered lunches at the office
  • Team building events 
  • $1000 annual continued education benefit
  • $500 WFH reimbursement
  • $125 pre-tax monthly stipend to spend on whatever you want
  • Annual mental health awareness app reimbursement
  • FSA and commuter benefits
  • Monthly Company Wellness Day Off (During WFH)
  • Hybrid RTO: 2 flex days a week in 2024. Likely increasing to 3 after, but no more than that. THIS IS AN IN-OFFICE POSITION.

At Tatari, we believe in the importance of cultivating teams with diverse backgrounds and offering equal opportunities to all. We strive to create a welcoming, inclusive environment where every team member feels valued and diversity is celebrated.

#LI-HYBRID

Job Summary

JOB TYPE

Full Time

INDUSTRY

Wholesale

SALARY

$95k-117k (estimate)

POST DATE

05/11/2024

EXPIRATION DATE

07/10/2024

WEBSITE

tatari.tv

HEADQUARTERS

CASABLANCA, CASABLANCA-SETTAT

SIZE

100 - 200

FOUNDED

2016

CEO

JAMAL EDDIN TATARI

REVENUE

<$5M

INDUSTRY

Wholesale

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The job skills required for Client Services Manager (Agency Relationships) include Account Management, Building Relationships, Client Relationship, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager (Agency Relationships). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager (Agency Relationships). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Manager (Agency Relationships) positions, which can be used as a reference in future career path planning. As a Client Services Manager (Agency Relationships), it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager (Agency Relationships). You can explore the career advancement for a Client Services Manager (Agency Relationships) below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Manager job description and responsibilities

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

02/16/2022: Shreveport, LA

They also ensure unsatisfied clients are compensated with free services, products, or discounts.

02/28/2022: Tucson, AZ

Client service managers oversee the hiring, orienting, and training of staff for the department.

01/16/2022: Yakima, WA

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

01/18/2022: Colorado Springs, CO

They develop policies and regulations necessary for ensuring client satisfaction.

03/08/2022: Poughkeepsie, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Manager jobs

Should be excellent communicators capable of leading a team.

02/21/2022: Utica, NY

Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.

02/12/2022: York, PA

As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.

02/02/2022: Canton, OH

Mastermind creative ways to deliver an exceptional client experience.

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Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.

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Step 3: View the best colleges and universities for Client Services Manager.

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